Senior Training Specialist

This position delivers highly complex training courses and workshops in support of strategic initiatives related to proprietary systems and processes, updates or create course materials to reflect changes in processes or systems and manages the classroom effectively to ensure learning. There will be pockets of extensive travel nationally up to 80% for this position.

Essential Job Functions

This position displays excellent verbal and written communication skills while performing the following functions:

•Delivering training on variety of topics (business processes, systems, orientation, boot camps) to all levels of staff

•Conducting workshops

•Providing feedback to learners on progress in class

•Providing regular feedback/status reports to participant's management

•Mentoring and coaching to bridge performance gaps

•Deliver train the trainer sessions and coach less experienced trainers

Deliver training

•Prepares for and delivers training to target audience. Uses adult learning techniques, training tools and terminology appropriate to the learner and topic. Adapts presentation style to meet the learner needs. Practices good classroom management techniques to handle a variety of classroom situations. Anticipates addresses and fields questions. Provides both positive and constructive feedback to learners.

•Presents training content via classroom, virtual or webinar

•Responsible for ensuring all training materials are updated on a timely basis and scrubbed of PHI. Ensure that course is presented using the most current, up-to-date format and content.

•Understand the basic component of developing a training solution. Use sound adult learning techniques and approved templates. Materials include, but are not limited to, manuals, job aids, visual aids, wall charts and Powerpoint presentations.

•Leads Training Related projects

•Creating training assessments and surveys

•Trending evaluation results

-Gathering and summarizing subject matter research

-Creating reports and status

•Contribute to SOWs and contracts

•Act as SME in helping to design learning interventions

Minimum Qualifications:

•5 or more years of relevant, progressive experience in the area of Training

Preferred Qualifications:

•Bachelor's degree in Education or Training

•Three (3) to five (5) years' experience in Education, Training, or business-related specialty

•Experience building and maintaining interpersonal relationships, managing conflict, solving problems, and handling multiple assignments

•Experience with adult learning concepts and training delivery techniques

Base Salary - $70,000 to $85,000 
Benefits - Full 
Bonus Eligible - Yes 

5+ to 7 years experience

Location: PA or  DE
Industry: Insurance
Job Category: HR Management - Training / E-Learning